Effective Date: October 29, 2025
Website: www.studyvisionx.com
Owner: Utpol Kumar Das
At Study Vision X, we offer instant-access digital services, including AI-based student assessments, eligibility reports, and university matching tools. Please read this Refund & Cancellation Policy carefully before purchasing any service.
1. Digital Product Nature
We collect different types of information to provide and improve our services.
All products and services available on Study Vision X are digital in nature. Once a user makes a payment, the system automatically provides access to the purchased digital content or report.
Because of this instant delivery, all sales are final and non-refundable.
2. Refund Policy
Since the services are instantly accessible and personalized based on the information you provide, we do not offer refunds or cancellations under any circumstances, including but not limited to:
- Change of mind after purchase
- Dissatisfaction with the automated result or recommendation
- Providing incorrect or incomplete information in the assessment form
- Failure to use or access the purchased report
Once the service is activated or report is generated, the transaction is considered complete.
3. Duplicate or Unauthorized Payments
Exceptions will only be made in cases of:
- Duplicate transactions caused by a technical issue
- Incorrect charges due to a verified payment gateway error
In such cases, please contact us within 48 hours of payment at billing@studyvisionx.com with your transaction ID and payment receipt.
If verified, a full refund will be issued within 7–10 business days through the original payment method.
4. Subscription Services (if applicable)
If any subscription-based services are introduced in the future:
- You can cancel your subscription anytime from your account settings.
- Cancellation stops future renewals but does not refund previous charges.
- You will retain access until the end of the paid billing period.
5. Responsibility of the User
Before making any purchase, please:
- Review the service description carefully.
- Ensure that your provided academic and personal data are correct.
- Understand that eligibility reports and matches are advisory tools, not admission guarantees.
By completing a purchase, you acknowledge and agree to this no-refund policy.
6. Updates to This Policy
Study Vision X reserves the right to update this Refund & Cancellation Policy at any time without prior notice. Updates will be posted on this page with a revised effective date.
7. Contact Us
For any billing-related questions or technical issues, please contact us at:
- billing@studyvisionx.com
- www.studyvisionx.com
- Dhaka, Bangladesh